Gaming should be a source of enjoyment, not stress or anxiety. At Vellkie, we believe responsible gaming leads to a healthier and happier life. Know your limits and play safely.
Important Warning: Online gaming is for entertainment only. Never play with money you need for essential expenses. If gaming becomes an addiction, seek help immediately.
Our Commitment
At Vellkie, player wellbeing and safety are our top priority. Every core principle we follow is designed to make your gaming experience a more positive one.
Vellkie is strictly for users aged 18 and above. Age verification is mandatory at registration. Accounts found to belong to minors are closed immediately and the relevant family members are notified.
You can set your own daily, weekly, or monthly deposit limits. Once a limit is set, it cannot be exceeded — this is in place to protect your financial wellbeing.
Keep track of how long you play. Vellkie sends you alerts after a set period of time. Avoiding long gaming sessions helps protect your mental health and family relationships.
You can temporarily suspend your account at any time. Self-exclusion is available from 24 hours up to 6 months. Vellkie fully respects your decision.
When signs of addiction appear, Vellkie connects you directly with professional support organizations. You don't have to face this alone — we're always here for you.
Your full gaming and spending history is available in your account. Review your habits regularly and make informed decisions — self-awareness is the first step toward responsible gaming.
Responsible Gaming means enjoying online gaming in a way that doesn't negatively affect other areas of your life — your family, work, finances, or mental health. Vellkie's responsible gaming policy is built on the belief that gaming is a form of entertainment, not a livelihood or a source of income.
Millions of people in Bangladesh are turning to online gaming as a form of entertainment. Over time, however, the hours and money spent can quietly add up. Vellkie has a range of tools and policies in place to help you stay in control.
Responsible gaming isn't about restriction — it's about awareness. Knowing your limits, taking breaks when needed, and always prioritizing time with loved ones over gaming is what responsible gaming is all about.
Play for enjoyment, not to escape stress. Losing your gaming budget means paying for entertainment — it should never come from debt or your family's savings.
Gaming addiction doesn't happen overnight — it develops gradually. The table below outlines warning signs across three stages. If you recognize any of these in yourself, contact support right away.
| Signs | Stage | Status |
|---|---|---|
| Spending more than your budget | Basic | Warning |
| Chasing losses to win your money back? | Moderate | High Risk |
| Hiding your gaming from family or friends | Moderate | High Risk |
| Feeling restless when unable to play | Serious | High Risk |
| Sleep and eating habits are being disrupted | Serious | High Risk |
| You are gaming with borrowed money or considering doing so | Urgent | High Risk |
| Playing within your set budget | — | Healthy Habits |
| Enjoying the game, no stress | — | Healthy Habits |
Answer the following questions honestly. If you answer "Yes" to three or more, it may be time to take a closer look at your gaming habits.
In the past month, have you spent more on gaming than you budgeted for?
Have you ever kept playing "just a little more" after a loss, hoping to recover your money?
Have your family or friends expressed concern about your gaming?
Have you skipped work, studies, or family responsibilities to play?
Has gaming disrupted your sleep, eating, or physical activity?
Have you tried to stop playing but failed?
Have you lied about gaming or played in secret?
Vellkie offers a range of effective responsible gaming tools. You can access them directly from your account settings or activate them with help from our support team.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Reductions take effect immediately, while increases require a 24-hour waiting period.
You will receive automatic alerts after a set period of time, along with real-time information on how long you have been playing.
Temporarily suspend your account for anywhere between 1 day and 6 months. You will not be able to log in during this period.
You can permanently close your account at any time. Once activated, this action cannot be reversed.
View and review your complete gaming and spending history at any time.
Our support team is always ready to help with any issue. Expect a prompt response.
Responsible gaming isn't about giving up gaming — it's about gaming the right way. Follow the tips below to keep gaming enjoyable without it affecting other areas of your life.
Stick to your budget, take timely breaks, and treat any losses as the cost of entertainment.
Don't play with borrowed money, don't chase losses, and don't hide your gaming from family.
If you feel that gaming is getting out of control, follow the steps below. Asking for help is not something to be ashamed of — it is the right thing to do.
Start by being honest with yourself. Work through the self-assessment questions above and take stock of your situation.
Set a deposit limit or activate a temporary break on your Vellkie account right away. It will take effect immediately.
Let a trusted family member or close friend know what you are going through. Their support can make a real difference in your recovery.
Our support team will connect you with the right assistance organization. All help is provided in complete confidence.
Consider speaking with a mental health professional if needed. Gaming addiction is treatable, and many people have successfully recovered.
One of the most important aspects of responsible gaming at Vellkie is ensuring the complete protection of minors. Users under the age of 18 are not permitted to access the platform under any circumstances.
A note for parents — If you suspect your child has created an account on Vellkie or any other online gaming platform, please contact our support team right away. We will act quickly and effectively.
Use parental control software to protect shared family devices, and make sure your children understand the risks of online gaming. Responsible play starts at home.
FAQ
Find answers to the most frequently asked questions here.
Play for fun, stay within your limits. Welcome to a safe and responsible gaming environment at Vellkie. Register and get started today.